Lawn Mower Blade Sharpening Machines - Murray Lawn Mowers: Many Complaints But Yet reliable
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Incomplete information On Murray Web Site
Murray web site is stingy about information on its own product. The information on the lawn mowers is not more than three or four sentences on each product. With such stinginess, it is no wonder that the goods does not get a proper publicity and the effect is reduced sale of product. Add to this amount of complaints and the effect is a dissatisfied consumer.
More Negative Than certain - Murray Lawn mowers
Murray lawn mowers do not seem to enjoy a store reputation for great product. Many goods recalls and many buyer complaints seems to tarnish reputation of Murray lawn mowers. buyer protection products commission takes up the cases of the dissatisfied consumers and it has recently given instructions for recall of amount of Murray products.
Recent Recalls Of Murray Lawn Mowers
Recently about 17 models of Murray lawn mowers were recalled on the orders of buyer protection products commission. The case connected to the protection of Murray lawn mowers and possibility of injury to the someone working on lawn mower or just standing nearby.
The recall complex 20-, 21-, and 22-inch walk-behind lawn mowers and some 30-inch mid-engine riding lawn mowers. 38-, 40-, 42-, and 46-inch lawn tractors 46-inch orchad tractors were also recalled by the company.
The problem was connected to the plastic components of the lawn mowers that cracked when struck by the objects thrown by the blade. These parts could be ejected from the lawn mower fully unexpectedly and the around buyer could be injured. As of now no complaints have been received by the commission regarding the injury but the recall was initiated all the same to avoid possible injuries.
The total units recalled were about 8000 numbers.
One thing to be said certain about Murray Inc. Was that it co-operated with commission and recalled the defective lawn mowers even before the chances of injury became a reality.
Consumer Complaints About Murray Lawn Mowers
Consumer complaint sites are replete with complaints about Murray lawn mowers. The major complaints were regarding
Part non-availability: amount of persons reported that parts of Murray lawn mowers were not unquestionably ready in the market. This meant that the machines were not ready to the users for quite a long time after having spent lots of dollars in purchasing the lawn mowers.
Incomplete information: The web site states that the best place for spare parts is the local dealer but fails to give the addresses of the local dealers. The web site gives the addresses of many countries but fails to give the list of Usa assistance centers
Substandard parts: Many consumers have complained that the parts of Murray broke down and made the goods useless. The non-availability of the spares added to the problems of consumers.Once you have a dissatisfied customer, you have a negative publicity, any buyer who says that he/she will not buy Murray products in lifetime finds many friends, and the effect is bad publicity for the company.
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